This business location offers a mixed experience for its customers. While the pricing is considered excellent, with a score of 5.0, the quality of the services and products is average, scoring 3.8. The innovativeness of the business is also decent, scoring 4.5. The overall score of 4.2 suggests that customers are generally satisfied but may have some reservations.The location has received praise for its friendly and knowledgeable staff, particularly sales representatives like Erica Vaughn and Laura Vanater. However, there have been some issues with customer service, with some customers reporting difficulties in getting help or resolving problems.Some customers have also reported problems with the quality of the homes, citing issues with the construction, finishing, and maintenance. One customer even reported finding a sinkhole under their new home, which was allegedly not disclosed to them by the builder.On the other hand, the business has also received positive feedback for its professionalism, responsiveness, and attention to detail. Customers have appreciated the efforts of the staff to communicate with them and address their concerns.Overall, while this business location has its strengths and weaknesses, it seems to be taking steps to address customer concerns and improve its services. However, there may be some lingering issues that need to be addressed to ensure customer satisfaction.It is worth noting that there is a significant issue with the quality of the homes, with multiple customers reporting problems. This issue needs to be addressed by the business to ensure that customers receive high-quality products and services.