Tampa Bay
Spot, Inc.
3.99
3.99
Overview
Customized logistics solutions designed to simplify quoting, booking and tracking freight. 98% on-time delivery. Spot helps your business meet needs & deadlines.
Features
Wheelchair accessible parking lot
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This location is a customized logistics solutions provider, offering services designed to simplify quoting, booking, and tracking freight. They claim to have a 98% on-time delivery rate, helping businesses meet their needs and deadlines. However, the company has received overwhelmingly negative reviews from clients, with many expressing frustration with their service.The location is wheelchair accessible, with a parking lot that meets accessibility standards. They are a recognized company, with a strong brand presence and a dedicated customer service phone number. Unfortunately, the quality of service provided by this company is a major concern, with clients reporting issues with communication, late deliveries, and mismanagement of logistics. One client even reported losing four days of their time and a significant amount of money due to the company's poor service.Pricing is another issue, with some clients feeling that they are being taken advantage of by the company. One client was fined $100 for arriving late, despite the fact that there was no harm to the shipper or the product. Despite their claims of innovativeness, the company's solutions seem to be lacking, with clients expressing dissatisfaction with their customized logistics services. One major issue that stands out is the company's complete lack of accountability and transparency. Clients have reported being treated rudely by company representatives, with some being given false information and others being passed around to different people in an attempt to resolve their issues.The company's website is functional, with all necessary information available, but it seems to be a standard template with little personal touch. Overall, this company falls short in several key areas, including quality of service, pricing, and innovativeness.
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