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Spivey's Auto Salvage

4.1

• (1 reviews)

4201 Recker Highway, Winter Haven, Florida 33880

47.99

4201 Recker Highway, Winter Haven, Florida 33880

47.99

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Overview

Spivey's Auto Salvage, Inc.: serving the Winterhaven, FL area with quality used parts

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Small business

Quick visit

Checks

In-store pickup

Batteries

Used goods

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Reviews

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4.1

1 reviews

Quality

3.1

Overall

4.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This business location offers a unique experience for customers seeking auto parts and salvage services. The staff is friendly and knowledgeable, with many employees speaking Spanish to cater to a diverse clientele. The facility is well-organized, clean, and well-maintained, with a vast selection of used parts. Prices are very competitive, with some customers appreciating the affordability of parts, especially used batteries.However, there are some concerns raised by customers. Some have experienced poor customer service, with one customer feeling patronized on the phone and another experiencing a rude interaction with the staff. There have also been issues with warranty claims, with some customers feeling that the company does not stand behind its products.One notable issue that has been raised multiple times is the company's policy on core returns. Some customers have felt that the company's 10-day policy is not clearly communicated, leading to frustration when they attempt to return a core after the time has expired. This has resulted in some customers feeling that the company is not customer-centric.Despite these issues, many customers have had positive experiences at this location, praising the staff's helpfulness and the quality of the parts. Some have even gone out of their way to recommend the business to others.To improve their services, the company could focus on clearer communication about their policies, including warranty claims and core returns. They could also work on providing better customer service, ensuring that all staff members are friendly and helpful. By addressing these issues, the company can build trust with their customers and establish a positive reputation in the community.