This gas station and convenience store chain has a decent overall score, but there are some notable issues. The quality of the store and its services seems to be a major concern, with multiple reviewers complaining about dirty facilities, rude staff, and broken equipment. On the other hand, the pricing is generally good, with reasonable gas prices and a wide selection of products. Unfortunately, there is no information about innovativeness, which suggests that this store may not be particularly forward-thinking or willing to try new things. Overall, this is a mediocre experience that could be improved with better management and attention to customer needs.Despite the issues, there are some positive reviews from customers who have had good experiences with the staff, particularly Saicha Lee, who has been praised for her friendly and helpful demeanor. However, these positive reviews are outweighed by the negative comments, which suggest that the store has some serious problems that need to be addressed.One major issue that has been raised by multiple reviewers is the lack of cleanliness and maintenance at the store. Reviewers have complained about dirty facilities, broken equipment, and a general sense of neglect. This is a major concern for any business, and it suggests that the store's management is not prioritizing customer satisfaction.Another issue that has been raised is the behavior of the staff. Several reviewers have complained about rude and unfriendly staff, who have been accused of being dismissive, unhelpful, and even hostile. This is a major concern, as it suggests that the store's employees are not being trained or supervised properly.Finally, there is the issue of the store's hours and operations. Several reviewers have complained about the store's 24-hour policy, which they feel is not being enforced consistently. This is a problem, as it suggests that the store is not providing a reliable or consistent service to its customers.Overall, this gas station and convenience store chain has some serious problems that need to be addressed. With better management, attention to customer needs, and a focus on quality and service, this store could be a much more enjoyable and reliable destination for customers.