Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

2.4

It's located in a relatively safe and accessible area, with a wheelchair-accessible parking lot and entrance. However, the business has a reputation for being unreliable, with many customers reporting frequent service outages and issues with internet connectivity. Some users have even reported being misled about pricing and promotional offers. The overall experience is marred by the lack of reliable service and the fact that it seems to be prioritizing profits over customer satisfaction. The business has a notable co-branding partnership with Spectrum, which may contribute to some of the issues. The customer service is often described as difficult to reach, and when reached, may not provide satisfactory solutions to problems. Many customers have reported high bills and price increases, despite being loyal customers. A notable issue that many customers have highlighted is the frequent service outages and lack of reliable internet connectivity, which can be frustrating for both residential and business customers.