The business is located in Building 1160, Assembly Dr Drive, Tampa City. It provides services such as reliable high-speed Internet, premium cable TV and sports, 5G mobile service and home phone at low monthly prices with no contracts. The store is wheelchair accessible and has an onsite service option.The store has both positive and negative reviews. Some customers have reported excellent service from representatives such as Terrell Rembert, Rafael R, and Jonathan, who are knowledgeable, patient, and professional. However, many customers have reported long waits, unhelpful staff, and poor customer service.Some customers have also reported issues with the store's location, with GPS leading them to the wrong place. Others have reported being told to go to the UPS store for faster service, which is unacceptable. Several customers have reported being overcharged or having hidden fees added to their bill.Despite the negative reviews, the store has made efforts to address customer complaints and improve their services. They have a customer community where customers can provide feedback and suggestions. They also have a system in place to report and address customer concerns.Overall, the store has a mixed reputation, with some customers having excellent experiences and others having poor ones. While the store has made efforts to improve, there are still issues with customer service, long waits, and hidden fees. The store could benefit from addressing these issues and providing better service to its customers.