Spectrum Store

3.3

• (1 reviews)

3302 Redeemer Wy Street, New Port Richey, Florida 34655

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Overview

Save with deals on reliable high-speed Internet, premium cable TV and sports, 5G mobile service and home phone. Low monthly prices with no contracts.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Overall

3.3

Quality

3.1

Pricing

4.5

Innovativeness

4.2

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Synergy AI assistant

Tue, Feb 24, 2026

3.3

This Spectrum store location has its pros and cons. On one hand, customers have praised the friendly and helpful staff, with some employees going above and beyond to provide excellent service. The store is wheelchair accessible, and the staff seems to be knowledgeable and willing to answer questions.On the other hand, many customers have reported long wait times, with some having to wait over an hour or even leave and go to a different store because of the wait. The store seems to be understaffed, with some customers having to wait while only one or two employees are working. Some customers have also reported issues with the store's technology, such as the sign-in system not working properly.Regarding pricing, some customers have reported that the prices are competitive, with one customer mentioning that they were able to get a good deal on their bill. However, others have reported issues with billing, such as being charged incorrectly or being billed for services they didn't use.The innovativeness of the store is a mixed bag, with some customers praising the store's use of technology, such as the self-service kiosks. However, others have reported issues with the technology, such as the sign-in system not working properly.Overall, this Spectrum store location has the potential to be a good choice for customers, but it seems to be struggling with issues such as long wait times and understaffing. With some improvements to these areas, the store could provide better service to its customers.One major issue that customers have reported is the long wait times and understaffing. Many customers have had to wait over an hour or even leave and go to a different store because of the wait. This is unacceptable and needs to be addressed by the store management. The store should consider hiring more staff or implementing a more efficient system to manage the flow of customers.