Tampa Bay
Spectrum Store
17.76
17.76
Overview
Save with deals on reliable high-speed Internet, premium cable TV and sports, 5G mobile service and home phone. Low monthly prices with no contracts.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
Pricing
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The overall experience at this Spectrum store is decent, with an average rating of 3.1 out of 5. The quality of service is somewhat lacking, with a score of 3.0. However, the pricing is relatively reasonable, with a score of 4.5. Unfortunately, there is not enough information to determine the innovativeness of the store.Upon reviewing the feedback from various customers, it is clear that the store has its strengths and weaknesses. Some customers have had excellent experiences, praising the staff for being helpful and friendly, while others have had poor experiences, complaining about long wait times and poor customer service.The store's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, the understaffing and long wait times seem to be a persistent issue, with some customers waiting for over an hour to be assisted.The store's website and online services are not thoroughly evaluated in this review. However, the Spectrum app is often mentioned in the reviews, with some customers praising its ease of use and others criticizing its lack of features.It is worth noting that the store's management seems to be responsive to customer feedback, with some customers receiving apologies and offers to look into their issues further. However, it appears that there is still room for improvement in terms of customer service and wait times.
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