Hair & Beauty salon Kathleen

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Mon, Feb 23, 2026

2.9

The Spectrum store on East Bay Drive in Clearwater City has received a mix of reviews from customers. While some praise the helpful and knowledgeable staff, others express frustration with long wait times and poor customer service. Some customers have reported waiting for hours to return equipment or resolve issues, which has led to a negative experience. However, there are also reviews that highlight the excellent service provided by certain employees, such as Erik and Romina, who have received praise for their professionalism and helpfulness.One major issue that seems to plague this store is the long wait times. Many customers have reported waiting for hours to be seen, and some have even left negative reviews due to the frustration of waiting in line for extended periods of time. This issue is particularly evident on days when the store is busy, and it seems that the staff is overwhelmed. Despite the issues with wait times and customer service, the Spectrum store on East Bay Drive also seems to have some strengths. The staff at this location appear to be generally helpful and knowledgeable, and some customers have reported receiving excellent service from certain employees. However, it seems that the quality of service can be inconsistent, and some customers have been left frustrated and disappointed.In terms of pricing, Spectrum appears to be competitive in the market, and some customers have praised the store for offering good deals and promotions. However, others have expressed frustration with the prices of certain services, such as the new Spectrum Receiver, which has been criticized for being overpriced and poorly designed.Overall, the Spectrum store on East Bay Drive in Clearwater City is a mixed bag. While some customers have received excellent service and praise the helpful staff, others have been left frustrated and disappointed by the long wait times and poor customer service. It seems that this store has room for improvement in terms of providing a more efficient and customer-focused experience.