The business location at Building 4145, S Falkenburg Rd Road, Riverview City, has a mixed bag of reviews. On one hand, some customers have reported positive experiences with friendly staff, reliable internet, and competitive pricing. However, many others have complained about poor quality of service, frequent outages, and unacceptable billing practices. Some reviewers have even reported being charged for services after canceling their accounts or being locked into contracts with automatic price hikes. The innovativeness of the business is not well-represented in the reviews. There are reports of sales representatives trying to upsell services or sell unwanted equipment, which can be frustrating for customers. Additionally, some reviewers have mentioned the lack of transparency in billing and the difficulty in canceling services. Overall, the business seems to struggle with consistency and reliability, which affects its overall score. A notable issue is the prevalence of scams and deceptive practices, which has led to multiple complaints and warnings from customers.