Spangler Cremation Service is a local, family-owned business that offers direct and affordable cremation services in Lakeland, FL. The staff is very professional and compassionate, making the difficult process of handling a loved one's remains as smooth and easy as possible. They provide clear and transparent pricing, which is very reasonable compared to other cremation services. One of the strengths of this business is its ability to provide individual attention to each family, making them feel like they are part of the family. However, the lack of explanation about their policies and procedures can be a bit confusing for some families. Additionally, there have been instances where families felt that their requests were not being met, which can lead to frustration and distrust. Overall, Spangler Cremation Service is a good option for those who are looking for a compassionate and professional cremation service, but it's essential to have clear expectations and to ask questions if needed. The business is also very accessible, with on-site parking, a wheelchair-accessible parking lot, and a wheelchair-accessible entrance. The staff is available 24/7 to assist with any questions or concerns. While the business has received mostly positive reviews, there have been a few instances where families felt that their needs were not being met, which is a major issue that needs to be addressed.