This storage facility is conveniently located on Olive St Street in Lakeland City. The staff is professional and welcoming, providing excellent customer service. They have a wide range of storage units, including climate-controlled options that are both heated and cooled, ensuring that your belongings are protected from extreme temperatures. The units are clean and dry, making it a great choice for storing valuable or sensitive items. They accept both debit and credit cards for payments, making it easy to rent a unit online. The facility is wheelchair accessible, with a parking lot and entrance that are designed for easy access. The facility is also LGBTQ+ friendly, with a gender-neutral restroom and transgender safe space. However, there are some issues with the customer service, as one client had a very bad experience with an already occupied unit. This was due to unprofessionalism and a lack of communication. Despite this, the facility has a 3.7-star rating on third-party platforms, suggesting that it is generally a reliable and trustworthy option for storage needs.