Tampa Bay
Spa AlexAuna
50.80
50.80
Overview
Offering Hair Services, Nail Care, Skin Care & Massage Therapy. Relax and Unwind with our passionate and dedicated staff.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Good for kids
Gender-neutral restroom
Appointments recommended
Appointment required
On-site parking
Accepts walk-ins
Photos & videos
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Quality
Innovativeness
Pricing
Overall
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Spa AlexAuna is a well-established salon and spa located in Sarasota, offering a wide range of services, including hair styling, nail care, skin treatments, massages, and more. With a strong focus on customer satisfaction, the salon prides itself on providing a welcoming and relaxing atmosphere for clients.From the feedback, it is clear that the salon has a highly skilled and dedicated team, with many clients raving about their experiences with stylists such as Connie, Jeannie, Kara, and Haylee. These stylists have consistently delivered high-quality services, meeting or exceeding clients' expectations.While some clients have mentioned that the prices may be a bit steep for some services, many have praised the value they receive for their money. On average, clients seem to be satisfied with the pricing, with a score of 4.3 out of 5.The salon's innovativeness is evident in its willingness to stay up-to-date with the latest trends and techniques. Many clients have appreciated the attention to detail and creativity shown by the stylists, with some even mentioning that they have received compliments on their haircuts and color treatments.However, one issue that stands out is the occasional disappointment experienced by some clients, particularly with regards to haircuts and color treatments. For instance, a client mentioned that they were not satisfied with their haircut, citing that it was rushed and did not meet their expectations. Another client complained about the attitude of a stylist, stating that they were unprofessional and made excuses.To improve their overall score, the salon could focus on ensuring that all clients receive a consistently high level of service, regardless of who they are assigned to. This may involve providing additional training to stylists, as well as implementing processes to monitor and address any issues that may arise.Despite this, Spa AlexAuna remains a highly regarded salon and spa in Sarasota, with a strong reputation for providing exceptional services and a welcoming atmosphere. With a few tweaks to address the occasional issue, the salon has the potential to maintain its high level of customer satisfaction and continue to thrive.
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Hours
Closed
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Saturday
Sunday
Monday
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