This business is situated in a convenient location, easily accessible for pet owners. The business is wheelchair accessible, both in the parking lot and at the entrance. The staff is friendly and welcoming, and the owners seem to care about their clients' pets. There are several reviews mentioning that the staff is very patient and kind to the dogs, which is a plus. There is a wide range of services available, including dog grooming, nail trimming, and other pet-related services. The business has a good reputation, with many clients praising the quality of the services and the prices. However, there are some issues with communication, as some clients have reported difficulty getting in touch with the business or receiving confirmation of appointments.The business is open on weekdays and Saturdays, but closed on Mondays and Sundays. The working hours are from 9:00 am to 3:30 pm. The business accepts debit cards and credit cards as payment methods. While there is no lack of issues, there is one specific problem that has been reported several times: failure to follow instructions and complete services requested by clients. This issue has resulted in some clients seeking other services for their pets. The business has apologized for this issue, indicating that they are actively working to improve.