This business has a dedicated location on Cagan Crossings Blvd Boulevard, Suite 2, in Clermont City, and provides home and daily services, including water heater repair and being a water utility company. They accept debit cards and credit cards for payments, and their entrance and parking lot are wheelchair accessible. However, the working hours are limited to Monday to Friday, from 9:00 am to 5:00 pm.
The company has an average overall rating of 2.5 based on third-party ratings. Some customers have reported issues with customer service, including a lack of knowledge from representatives, long wait times, and unhelpful responses.
One issue that has been reported is that customers are often left without water due to unexpected shut-offs or notification issues, with some customers experiencing difficulties in getting help during business hours. The company seems to struggle with communication, with some customers receiving inadequate information about boil orders, maintenance, and billing.
On the other hand, some customers have reported positive experiences with the company, including quick and efficient service, helpful representatives, and reliable water supply. However, these positive experiences seem to be the exception rather than the rule.
Overall, the business seems to have some significant areas for improvement, particularly in terms of customer service and communication.