Southern Homes of Polk County. Inc

4.4

• (1 reviews)

1925 E Edgewood Dr Drive 100, Lakeland, Florida 33803

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4.4

1 reviews

Overall

4.4

Pricing

4.8

Innovativeness

4.5

Quality

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

The company has received many positive reviews, with clients praising their professionalism, quality of work, and attention to detail. They have been described as having "exceptional customer service" and being "very responsive to all our concerns." Many clients have also appreciated the flexibility and accommodation of their sales team, who have gone above and beyond to meet their needs.However, there have been some negative reviews, with clients complaining about issues with workmanship, quality of materials, and customer service. Some have experienced problems with electrical and plumbing issues, and have reported that the company has been unresponsive to their concerns. One client even reported having to deal with multiple builders and project managers throughout the building process, which they found frustrating.The company has also received some criticism for their pricing, with some clients feeling that they were overcharged for certain features or upgrades. However, many clients have reported being happy with the price of their home and feeling that they received good value for their money.In terms of innovativeness, the company seems to be doing well in this area, with many clients praising their use of modern materials and techniques. However, some clients have reported that they were not informed about certain options or upgrades that were available, which they felt should have been clearly communicated to them.Overall, the company seems to be doing well in terms of customer satisfaction, but there are some areas where they could improve. With better communication and attention to detail, they could build even stronger relationships with their clients and ensure that they are delivering high-quality homes that meet their customers' needs.The company's working hours are Monday to Thursday from 10:00 to 18:00 and Friday from 13:00 to 18:00. They are also open on Saturdays from 10:00 to 18:00 and Sundays from 13:00 to 17:00.It's worth noting that the company has received a 4.5-star rating on third-party rating platforms, which suggests that they have a strong reputation in the industry.One issue that has been highlighted in several reviews is the problem of poor workmanship and quality control. Some clients have reported finding defects in their homes, such as cracks in the walls or floors, and have had to deal with delays and frustrations in getting these issues resolved.Overall, the company seems to be doing well in many areas, but there are some issues that they need to address in order to maintain high levels of customer satisfaction. With better communication, attention to detail, and a focus on quality control, they could build even stronger relationships with their clients and deliver high-quality homes that meet their customers' needs.