This business has a very positive reputation among its clients. People praise the company's friendly and helpful staff, particularly Teresa, who is often mentioned as a highlight of the business. The business seems to have a strong focus on customer service, with many clients noting that the staff is knowledgeable, patient, and willing to help with any questions or concerns. The quality of the products and services is also consistently high, with many clients reporting that their granite countertops look amazing and were installed efficiently.However, there is one significant issue that some clients have encountered. A few people have reported problems with the business's pricing and communication. Some clients felt that the business was not transparent about the costs and was trying to increase the price after agreeing on a deal. This led to some clients feeling frustrated and disappointed.Overall, it seems that Southern Granite & Marble is a reputable business that provides high-quality products and services. However, it's essential to be aware of the potential issues with pricing and communication to ensure a smooth experience. The business's strong focus on customer service and high-quality products makes it a good choice for those looking for granite countertops.