The business is well-established, having been in operation since 2005. It seems that the team at Southern Care Lawn and Pest, Inc. strives for quality service, as numerous customers have praised their technicians for being professional, polite, and knowledgeable. The prices for services seem to be reasonable, with some customers mentioning that they have not seen any price increases despite inflation. However, there are some concerns regarding the quality of service, as a few customers have reported issues with their lawns, such as dead spots and uneven growth.One customer mentioned that their lawn looked worse after using Southern Care Lawn and Pest, Inc. for 10 months, and that they had to hire a new company to salvage their lawn. Another customer reported that the company destroyed their lawn and took their money, using fake chemicals and fertilizers. These incidents raise concerns about the quality of service and the company's practices.Despite these issues, the overall rating of the business is still high, suggesting that the company has made efforts to improve its services and address customer concerns. The innovativeness of the business is also notable, as they seem to be willing to adapt and change to meet the needs of their customers.One potential issue that could be highlighted is the inconsistent quality of service. While many customers have praised the company's technicians, a few have reported issues with their lawns. This inconsistency could be a concern for potential customers who are looking for a reliable and high-quality lawn care service.Some general advice for potential customers would be to carefully review the company's services and policies before signing up, and to keep a close eye on their lawn's condition after treatment. It may also be helpful to read reviews and ask for references from other customers to get a better sense of the company's quality of service.