Tampa Bay
Southeastern Spine Center & Research Institute
47.69
47.69
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location has a well-structured facility, with a parking lot and entrance that are wheelchair accessible. The address of the location is Building 5922, Cattlemen Ln Lane, Unit 201, Sarasota City. You can reach them by phone at +19413719773. This business is associated with Southeastern Spine Center & Research Institute.
The quality of service is decent, with some clients reporting positive experiences with the staff and doctors. One client mentioned having a good experience with Dr. Ly, who was patient and straightforward in explaining their options. The surgery center was also described as clean and well-maintained.
However, there have been some issues with the office staff, with one client reporting a negative experience with the receptionist. The client had to deal with a lengthy process of trying to log in to the patient portal, only to be told they had to come in an hour early to fill out paperwork. When they arrived, the staff seemed unsure about their appointment time and ultimately had to reschedule for a later time.
Overall, it seems like this business has some strengths, but also some areas for improvement. The parking lot and entrance are well-designed for accessibility, and the staff at the surgery center seem to be professional. However, the office staff seems to be inconsistent and unorganized, which can make for a frustrating experience for clients.
One major issue that stands out is the poor communication and organization within the office staff. It seems like they had trouble keeping track of appointment times and were unable to communicate clearly with clients. This can lead to confusion and frustration for clients, which may impact their overall experience with the business.
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