South Lake OB/GYN provides quality medical services in a well-equipped office. However, some issues have been reported by patients. The staff's bedside manner and communication skills are inconsistent, with some patients feeling uncareful or disrespected. There have been cases where appointments were canceled or rescheduled at the last minute, causing inconvenience to patients. Appointments can be made quickly, and the office is wheelchair accessible, which is a plus. The office is also equipped with modern technology, including NFC mobile payments, which is convenient for patients. However, the pricing can be a concern for some patients, with some reporting high upfront costs for appointments.The staff is friendly and welcoming, which is a plus for patients. However, some patients have reported feeling uncomfortable or rushed during appointments. In terms of innovativeness, the office has implemented modern technology, such as NFC mobile payments, which is a step in the right direction. However, the office could benefit from more innovative approaches to patient care and communication.The office's phone and on-call systems are a concern, as some patients have reported difficulty in reaching the office or getting a response to their queries.One of the major concerns is the lack of follow-up and communication after appointments. Some patients have reported not receiving test results or being told about the next steps in their care.The office has received positive reviews from some patients, who have reported feeling comfortable and cared for during appointments. However, the overall experience is marred by the inconsistent quality of care and communication.There is a noticeable difference in the quality of care between the doctors and the staff. The doctors have been praised for their bedside manner and expertise, while the staff has been criticized for being unhelpful and disrespective.Overall, the office has the potential to provide quality care, but the inconsistent staff and lack of communication hold it back. Patients who value good communication and care should consider other options.