I've visited South Lake Medical Center multiple times, and I must say, it's a great experience overall. The staff is friendly and welcoming, and the doctors I've seen have been very attentive and knowledgeable. They take the time to listen to your concerns and answer any questions you may have. The office is clean and well-organized, making it easy to navigate.The quality of care is exceptional. The doctors and nurse practitioners are thorough and caring, taking the time to explain any treatment or procedure they recommend. I've been treated for various health issues, and I've always left feeling confident that I'm in good hands.However, I couldn't find any information on the pricing, so I left that score blank. As for innovativeness, I didn't find any information on new or innovative treatments or services offered by the medical center.One issue I noticed was with the office staff's communication. In one instance, I received a phone call from a staff member asking for more information about my health history, but when I asked to speak to a doctor, I was told that I needed to wait until my scheduled appointment. I found this to be a bit frustrating, as I had already waited several days for the call.