The business location seems to have some inconsistencies in the quality of care. While some reviewers have had positive experiences with the staff being friendly and caring, others have reported concerns about cleanliness, neglect of patients, and poor communication. The facility appears to be old and in need of updates, which may contribute to some of the issues. However, the pricing is reasonable, and the innovativeness of the facility is above average. The overall rating is 4.2 out of 5, indicating a mix of good and bad experiences.It's worth noting that some reviewers have reported significant issues, such as neglect of patients, dirty facilities, and poor communication. One reviewer even reported that their father was left in a dirty diaper for 45 minutes. These issues are serious and need to be addressed by the facility.Despite these concerns, the facility has also received praise for its staff, particularly the nursing staff, who are described as kind, professional, and caring. The facility's management team is also commended for being involved and hands-on.Overall, it seems that the business location has some room for improvement, but it also has some strengths.