This place is a great spot for anyone looking to upgrade their car's audio system. The owner and staff are knowledgeable and helpful, and they offer a wide range of products and services to choose from. The prices are very competitive, and the quality of the work is top-notch. However, there have been a few instances where the staff's behavior has been less than professional, and the overall atmosphere of the shop can be a bit rough around the edges.The shop's ability to provide quality work and reasonable prices is its strongest asset. They seem to have a good understanding of what customers need and want, and they're not afraid to go the extra mile to ensure that the customer is satisfied. However, there have been some complaints about the staff's behavior, including being rude to customers and having a lack of accountability when things go wrong.The shop's innovativeness is also worth noting, as they seem to be always looking for new ways to improve their products and services. However, without more information, it's difficult to say just how innovative they are.Overall, Sound Express is a solid choice for anyone looking to upgrade their car's audio system. While they may have some issues with staff behavior and customer service, their commitment to quality and price makes them a great option.