This BBQ restaurant is a long-standing chain that specializes in meats smoked over oak, serving a variety of sides and salads. The staff is often friendly and welcoming, with some servers being particularly excellent, such as Jennifer and Savannah. However, there have been instances of inconsistent service, with some customers experiencing long wait times or being ignored by staff. The food is generally good, but some dishes have been overcooked or lacking flavor. The menu has changed recently, with some customers preferring the old options. The atmosphere is cozy and casual, making it suitable for families and groups. The restaurant offers a variety of amenities, including Wi-Fi, restrooms, and a bar area. Some customers have had issues with their orders, such as missing items or food being left out for too long. Overall, this restaurant is a solid option for BBQ lovers, but it may not live up to everyone's expectations.