The location of BayCare Behavioral Health – Brooksville is a highly rated medical service provider, specializing in rheumatology. With a team of dedicated professionals, including Sonialy Lugo Ruiz, MD, they offer a wide range of services to help patients manage various health conditions.
The office is easily accessible, with on-site parking and a wheelchair-accessible entrance, restroom, and parking lot. Patients can also use NFC mobile payments, debit cards, and credit cards for their convenience.
The staff is friendly and efficient, with many patients praising their professionalism and courtesy. Dr. Lugo Ruiz is particularly well-liked for her thorough approach to patient care, listening to their concerns and taking the time to explain their diagnosis and treatment options.
One patient had a negative experience, citing that Dr. Lugo Ruiz became emotional and angry with them when they expressed frustration with their condition. However, this appears to be an isolated incident, and most patients have reported a positive experience with Dr. Lugo Ruiz and her team.
Overall, BayCare Behavioral Health – Brooksville seems to be a reliable and trustworthy medical service provider, with a strong focus on patient care and satisfaction. However, as with any medical service, it's essential to have realistic expectations and to be an active participant in one's own care.
There is one major issue that affects the overall rating: a patient's negative experience with Dr. Lugo Ruiz's emotional response to their frustration, indicating that some patients may not be well-served by this doctor's behavior.