This apartment complex has both pros and cons. On the one hand, it offers a variety of amenities and services, including a dog park, wheelchair-accessible parking and entrance, and friendly staff like Angelica who are happy to help with any issues or questions. The complex also has a nice location and beautiful pool area. However, some residents have reported issues with maintenance, cleanliness, and customer service, particularly with the new management team that took over. Some have also reported difficulties with getting responses or help from the office staff, and some have even experienced security issues, such as vandalism and theft. Additionally, some residents have reported that the complex is not well-maintained, with dirty hallways and elevators. Despite these issues, the complex has a 4.0 rating on third-party review sites, indicating that it is generally a well-regarded community. However, it's essential for potential residents to be aware of these potential issues and to ask questions when visiting the complex. Overall, Sonceto Apartments is a decent choice for those looking for a pet-friendly community with a variety of amenities, but it may not be the best fit for those who prioritize excellent customer service and maintenance.