The location is wheelchair accessible, which is a great feature for customers with mobility issues. The company offers a variety of services, including roof repair and installation, and even provides a free 3D model of the roof to help customers visualize their new roof. This level of customization and personalization is impressive. However, the company has had issues with responsiveness and punctuality, as evident from previous customer complaints. It seems that the company may have difficulty following up with customers after repairs are made. Overall, the company has had mixed reviews, with some customers being extremely satisfied with their services, while others have had negative experiences. It's worth noting that the company has had some issues with professionalism, with one customer feeling that the crew was not informed about a specific issue. Despite these issues, the company has a strong rating overall, indicating that many customers have had positive experiences. The company's commitment to honesty and transparency is also noteworthy, as one customer praised their ability to explain work that needed to be done.