The pizza place is an average spot with a mix of good and bad experiences. The quality of the food is a bit hit or miss, with some customers raving about the flavors and others complaining about overcooked or dry pizzas. The pricing is high, but some customers think it's worth it for the quality ingredients and large portions. The innovativeness of the menu is impressive, with a wide variety of options and unique flavor combinations. However, some customers have issues with the service, including long wait times and unfriendly staff.The business has a strong online presence, with many customers praising the friendly and attentive staff, especially those working at the counter. However, there are also some complaints about the cleanliness of the place and the availability of certain menu items. Some customers have also mentioned that the prices are a bit steep, but overall, they seem to be satisfied with the quality of the food.The location is convenient, with a free parking lot and easy access to the mall. However, some customers have mentioned that the place can get quite loud and busy, especially during peak hours. Overall, the business seems to be doing well, but it could benefit from some improvements in terms of quality control and customer service.There is a notable issue with the business's handling of customer complaints and feedback. Some customers have reported being met with hostility and dismissal when bringing up issues with their orders, which can be frustrating and damaging to the business's reputation.