The Soles Insurance Group is a well-established life insurance agency located in Englewood City. Their team of experts is knowledgeable in various insurance fields, including life insurance, home insurance, automotive and boat services, and financial services. The agency is wheelchair accessible, with a parking lot and entrance that cater to customers with mobility issues.Clients praise the agency's exceptional customer service, professionalism, and timely assistance. They appreciate the team's willingness to go above and beyond to meet their insurance needs. Many customers have been satisfied with the agency's services, including Van and Lindsey, who provide top-notch service and business insurance.However, one customer had a poor experience, citing three unsuccessful calls to obtain a quote for a general liability policy. The agency's inability to provide a quote and unable to connect the customer with someone who could, resulted in a 1.0 rating.Despite this issue, the majority of clients have given the agency a 5.0 rating, highlighting the team's exceptional service, knowledge, and professionalism. They appreciate the agency's ability to provide timely assistance and meet their insurance needs. The agency's excellent customer service and competitive pricing have earned them a reputation as a trusted and reliable insurance provider.Some customers have commended the agency's staff for being courteous, professional, and knowledgeable. They appreciate the team's ability to explain complex insurance concepts in a clear and concise manner, making them feel confident in their insurance coverage.Overall, the Soles Insurance Group appears to be a reputable and customer-focused insurance agency, with a strong reputation for providing excellent service and competitive pricing. However, they need to improve their quote process to avoid disappointing customers.