Tampa Bay
Solaris HealthCare Plant City
28.70
28.70
Overview
Solaris Healthcare Corporate Office Contact Form
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Quality
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This facility is generally well-regarded, with a majority of reviewers praising the care and dedication of the staff. Many have expressed gratitude for the personal attention and support provided by employees such as Carmen, Jennifer, and Britany, who have gone above and beyond to address their needs. The facility itself is described as clean, welcoming, and well-organized, with a variety of activities and amenities to keep residents engaged. Some reviewers have noted that the facility has a strong sense of community, with a team-oriented approach that prioritizes the well-being of residents. For example, the therapy team has been praised for their encouragement and support, helping patients push past their limits and achieve significant progress in their rehabilitation. However, a small number of reviewers have raised concerns about communication, accessibility, and staff availability. Some have noted that the facility's phone system can be unreliable, making it difficult for loved ones to contact their family members. Others have reported issues with staffing levels, citing cases where patients were left waiting for extended periods or not receiving adequate care. One reviewer expressed significant concern about the facility's handling of COVID-19 cases, citing instances where patients were not provided with adequate protection or communication about outbreaks. Another reviewer reported a lack of transparency regarding their loved one's condition, which was described as "horrible" and "negligent." Overall, while Solaris Healthcare Plant City has received mostly positive reviews, there are some red flags and areas for improvement. A rating of 4.3 reflects the facility's generally positive reputation and commitment to care, but also acknowledges some of the concerns and issues that have been raised by reviewers.
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