Solace Behavioral Health - New Port Richey

2.6

• (1 reviews)

4800 Rowan Road, New Port Richey, Florida 34653

17.60

4800 Rowan Road, New Port Richey, Florida 34653

17.60

Solace Behavioral Health - New Port Richey

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Overview

Looking for treatment centers in South Florida? Solace Behavioral Health provides substance abuse, alcohol & drug treatment in Brooksville FL. Call @ 353-679-5550.

Features

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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2.6

1 reviews

Overall

2.6

Innovativeness

3.5

Quality

3.0

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Synergy AI assistant

Tue, Feb 24, 2026

2.6

The business under review offers a range of medical services, including treatment for mental health, addiction, and various health conditions. The overall experience appears to be mixed, with some positive aspects and several concerns.The quality of service seems to be average, with some doctors and staff members providing good care, while others have been criticized for being unprofessional, dismissive, or unresponsive. There have been instances of misdiagnosis, delays in treatment, and a lack of clear communication between staff and patients.Regarding pricing, there is no information available to evaluate this aspect. However, there are several complaints about billing issues, including being charged for missed or rescheduled appointments.Innovativeness seems to be a weak point, with many patients expressing frustration with the lack of continuity in care, frequent changes in staff, and inadequate record-keeping. Some patients have also reported feeling like they are being treated as "cattle" rather than individuals.The business has a high rate of patient turnover, with many patients reporting that they have to wait long periods of time to see a doctor or nurse practitioner. This can be attributed to the office's scheduling system and the fact that patients are often seen by different staff members at each visit.While some patients have had positive experiences with the business, there are several concerns that need to be addressed. These include improving communication between staff and patients, reducing patient wait times, and increasing the continuity of care. However, one major issue stands out - the difficulty in getting a clear diagnosis and treatment plan, and the unprofessional behavior of some staff members, including ignoring patient requests, not returning calls, and misdiagnosing conditions.