Tampa Bay
SohoMD
11.67
11.67
Overview
Online Video Therapy Sessions by SohoMD find a Board Certified Teletherapist Specializing in Anxiety, Depression & Attention Deficit Disorder (ADHD - ADD)
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Appointments recommended
Appointment required
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This mental health service located in Tampa City seems to have a concerning reputation. While it offers online video therapy sessions and has a wheelchair-accessible building, there are significant issues with the quality of service provided. The practice appears to have a lack of consideration for patients' time and needs. Multiple complaints mention practitioners canceling appointments at short notice or not being available for scheduled appointments. This lack of reliability is alarming, especially in a field where patients are often vulnerable and in need of support.One client reported being pressured into providing sensitive information, including a psychological evaluation, and being asked to submit payment information before the appointment. This behavior raises significant concerns about the practice's integrity and commitment to patient confidentiality.The issue of the $150 cancellation fee for same-day cancellations is also worrying. It seems that the practice prioritizes its own financial interests over the well-being and convenience of its patients.While the practice claims to be LGBTQ+ friendly and has a wheelchair-accessible entrance, parking lot, and restroom, these features seem to be overshadowed by the poor quality of service. The absence of third-party ratings and clients' feedback suggests that the practice may be operating under a flawed business model.
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