The business is located at Building 2202, N Lois Ave Avenue, Tampa City. The staff is generally friendly, with some standout team members like Kristen, Elle, and Kelly who have provided excellent service to residents. However, there have been issues with management, including Tony, who have been unprofessional and unresponsive to resident concerns.
Some residents have reported experiencing problems with package delivery and security, with packages being stolen and management not taking adequate action to prevent it. The property has also had issues with pests, including roaches, and some residents have complained about the cleanliness of the property.
The business has a rating of 4.1 on third-party review platforms. Residents have reported mixed experiences with maintenance, with some team members being responsive and efficient, while others have been unhelpful.
The amenities at the property include a swimming pool, fitness center, and outdoor space. However, some residents have reported issues with noise and security, with the property being plagued by homeless individuals and break-ins.
The business has a poor track record of responding to resident concerns, with some residents feeling ignored or dismissed. However, it appears that the property is working to address some of these issues, with the hiring of new management and a renewed focus on resident satisfaction.
Despite some of the negative experiences reported by residents, the business has a generally positive reputation and a convenient location. However, potential residents should be aware of the potential issues and take steps to research and understand the property's strengths and weaknesses before making a decision.