This business location has a decent overall score, mainly due to its good pricing. However, its quality of service is a major letdown, with multiple clients expressing disappointment with their experience. A lawyer from this location was accused of being incompetent, unprofessional, and having poor communication skills. Clients felt that their expectations were not met, and they were left with financial and emotional distress. The lawyer's reluctance to incorporate specific wording into an agreement, slow response times, and lack of strategic approach were some of the issues raised. Moreover, the lawyer was accused of being unresponsive to important emails, and when confronted, he denied being slow, despite evidence to the contrary. The lawyer's billing practices were also called into question, with one client complaining about a nearly 30-minute charge for an email that could have been composed in a fraction of that time. Another client was dissatisfied with the location's smoking policy, claiming that a person smoking in front of the building was polluting the environment and creating a health hazard for people around. However, there's no information on how the location handles complaints or addresses these issues.There's an issue of unprofessional conduct and a smoking policy that allows for a person to smoke in front of the building.