This location has a solid presence in the food court, offering a variety of sweet treats. The bakery and ice cream shop aspects of the business seem to be well-received, with many customers praising the unique rolled ice cream experience. The staff, particularly those like Natalia and Anna, have been commended for their friendly and attentive service. The location's trendy and casual atmosphere is also a plus, making it a popular spot for families and kids.However, there are some concerns that need to be addressed. Some customers have reported issues with the staff's understanding of English, leading to communication difficulties. Additionally, there have been complaints about the staff's attention to detail, with some customers receiving their orders incorrectly or with missing toppings.One of the most significant issues that has been consistently reported is the quality of the ice cream. While many customers have praised the unique flavors and textures, others have found the ice cream to be too sweet or lacking in quality. This is a concern, especially considering the high prices charged by the location.To improve, the business could focus on providing better training to their staff on communication and attention to detail. Additionally, they could work on refining their ice cream recipes to ensure consistency and quality. With some tweaks, this location has the potential to be a top-rated spot in the food court.