This location is relatively well-regarded by customers, with an overall score of 4.0 out of 5. The quality of service is also considered to be around 4.0, indicating that customers are generally satisfied with the care and attention provided to their pets. The pricing is a strong point, with a score of 4.8, suggesting that customers find the costs to be reasonable and affordable. However, the innovativeness of the location is slightly lower, at 4.5, indicating that while the location is doing some things well, there may be room for improvement in terms of new ideas and approaches.One issue that is apparent from the customer feedback is the risk of infection and complications during surgical procedures. Several customers have reported that their pets experienced infections, burns, or other complications after being spayed or neutered at this location. While the location has a low-cost pricing model, this may come at the cost of reduced quality of care and attention to detail. It's possible that the location may need to re-evaluate its procedures and protocols to ensure that pets are receiving the best possible care.