The business is well-established and has a good reputation in the community. It's a great place to go for a haircut, with many customers praising the barbers for their professionalism, punctuality, and attention to detail. The shop has a family-friendly atmosphere and is suitable for both kids and adults. The prices are very reasonable, which is a big plus. However, there's one issue with the business - the hours of operation are not clearly displayed on their website, which might cause some confusion for potential customers.Customers have been very satisfied with the services provided, with many giving 5-star reviews. They appreciate the barbers' ability to listen to their needs and provide personalized service. The shop has a laid-back but professional vibe, making it a great place to relax while getting a haircut. Some customers have mentioned that the wait can be a bit long, but it's worth it in the end. Overall, Smooth Cutz is a great choice for anyone looking for a quality haircut in a welcoming environment.There have been a few negative reviews, but they seem to be isolated incidents. One customer mentioned that they were unhappy with the barbers' behavior off-site, which doesn't seem to be related to the shop itself. However, one customer did mention that they were unhappy with the hours of operation, which is a valid concern. Despite this, the majority of customers have been very happy with their experience at Smooth Cutz, and it's clear that the barbers take pride in their work. With a little attention to their website and hours of operation, this shop could be even more successful.