Smokin' Monkeys Tattoo Lounge offers a unique experience for customers. The location is welcoming and inclusive, being LGBTQ+ friendly and having a gender-neutral restroom available. The shop is also wheelchair accessible, making it convenient for individuals with mobility issues.
The staff is highly praised for their professionalism, kindness, and expertise. Many customers have expressed their satisfaction with the quality of the tattoos, with some even going back for additional work. The artists are described as being patient, light-handed, and accommodating, making the experience comfortable and enjoyable.
The prices are considered reasonable, with some customers mentioning that they received great value for the money. The shop's innovativeness is evident in its design, with a clean and welcoming atmosphere that includes a game room and waiting area. However, there have been some issues with communication and follow-up, which has led to some customers feeling disappointed or frustrated.
One notable issue that has been reported is the lack of follow-through on appointments and communication. Some customers have mentioned that they were not offered the chance to reschedule or come back at a later time when the artist was not available. This has led to some customers feeling disappointed and frustrated with their experience.
Overall, Smokin' Monkeys Tattoo Lounge offers a unique and welcoming experience for customers. With a focus on quality, professionalism, and inclusivity, the shop has built a loyal following. However, it is essential to address the issue of communication and follow-through to ensure that customers feel valued and respected.