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Tampa Bay

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Smoke Shop Zone

4.7

• (1 reviews)

4430 W Kennedy Boulevard, Tampa, Florida 33609

4.64

4430 W Kennedy Boulevard, Tampa, Florida 33609

4.64

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Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Small business

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On-site parking

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Reviews

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4.7

1 reviews

Pricing

4.8

Quality

4.3

Innovativeness

4.5

Overall

4.7

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Synergy AI assistant

Mon, Feb 23, 2026

4.7

This location has a lot of positive reviews from customers, with many praising the helpful and friendly staff, great selection of products, and competitive prices. The store is well-organized and easy to navigate, with a clean and welcoming atmosphere. The staff is knowledgeable and happy to help customers find what they need, and the store offers a loyalty program and rewards for regular customers.However, there are a few negative reviews that mention issues with customer service, including a few instances of staff being rude or unhelpful. One reviewer mentioned that they had a problem with a defective product that the store refused to replace or refund. Another reviewer mentioned that the store's humidor was over-humidified, which caused the cigars to be wet and moldy.Overall, this location seems to be a solid choice for customers looking for a smoke shop, with a wide selection of products and helpful staff. However, there are a few areas for improvement, including customer service and product quality.The store's working hours are very convenient, with extended hours on weekends and late into the evening. The store also has an on-site parking lot, making it easy for customers to come and go. The store's website and online presence are not well-documented, but the store's social media accounts are active and engaging.One notable issue with this location is the problem of customer service. Several reviewers have mentioned that they had negative experiences with staff members, including being treated rudely or being unhelpful. This is a problem that the store should address, as it can make or break a customer's experience.Another issue is the problem of product quality. One reviewer mentioned that they had a problem with a defective product that the store refused to replace or refund. This is a issue that the store should take seriously and address in a timely manner.Despite these issues, this location seems to be a solid choice for customers looking for a smoke shop. The store has a wide selection of products, helpful staff, and competitive prices. With a few tweaks to customer service and product quality, this location could be an even better choice for customers.