This business location offers a high level of quality service, with many customers expressing their satisfaction with the work done by the staff. The company's responsiveness and professionalism have been particularly praised. Some customers have also appreciated the competitive pricing and flexible scheduling, which has made it convenient for them to have their pest control services attended to.The service providers have been described as reliable, friendly, and very helpful. The staff has been able to identify potential problems and address them promptly, often even going beyond their usual services. For instance, some customers have been alerted to issues with their AC systems and other equipment, which has prevented more extensive damage from occurring. The company has a reputation for being trustworthy and transparent in its business dealings. This is reflected in the fact that many customers have chosen to stick with Smithers Pest Control for a long time, often for over a decade. However, one customer's negative experience with the company's effectiveness stands out, although it's worth noting that this individual's issues might have been resolved if they had contacted the company to report their concerns.