Tampa Bay
Smith's Funeral Home Inc
17.89
17.89
Overview
Smith Funeral Home & Cremation Services in St. Petersburg, FL provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Prepayment plan
Cremation service
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Quality
Pricing
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Smith Funeral Home & Cremation Services is a well-established funeral home in St. Petersburg, Florida, providing a range of services to the community. The staff is known for their professionalism and kindness, as seen in the glowing reviews from satisfied customers. Many reviewers have praised the funeral home for its prompt and efficient services, with some even mentioning that the staff went above and beyond to meet their needs.One reviewer, however, had a significantly different experience. They reported poor customer service, including long wait times for their mother's remains after cremation and issues with the name plate on her urn. They also felt disrespected and unempathetic treatment from the staff.Despite this negative review, the overall impression of Smith Funeral Home & Cremation Services is that of a well-run and compassionate business. The funeral home's on-site parking and wheelchair accessibility are also notable features. However, it's clear that some clients have had issues with communication and follow-through.It's worth noting that the funeral home's prepayment plan and cremation services are popular among customers. The staff's ability to handle high-pressure situations, such as multiple viewings and services at once, has also been praised. However, the incident where a family was asked to leave the viewing room while other services were being held has raised concerns about the staff's respect for grieving families.Ultimately, Smith Funeral Home & Cremation Services appears to be a reputable and caring business that is committed to serving the community. However, it's essential for clients to be aware of the potential for issues with communication and customer service.
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