Tampa Bay
Smith Insurance Group
46.71
46.71
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointment required
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This insurance agency seems to be providing adequate services, but there are some concerns about the quality of service. Some clients have reported issues with follow-through and communication, which can be frustrating. On the other hand, the agency has a wide range of options and a knowledgeable staff. The working hours are convenient, and the location is easily accessible. One client highlighted the issue with their insurance policy not being cancelled after they sold their house, which caused them a lot of trouble. Another client praised the agency for helping them find a new insurance policy after their previous one lapsed. Overall, the agency seems to be a decent option, but it's essential to be aware of the potential issues and communicate clearly with the staff to avoid any problems.Some strengths of this agency include:* A wide range of insurance options* A knowledgeable and attentive staff* Convenient working hours* Easily accessible location* Clients have reported positive experiences with some staff members, such as Alexis and KarenHowever, there are also some concerns:* Some clients have reported issues with follow-through and communication* One client had a policy not cancelled after selling their house, causing them trouble* The agency's policies seem to be focused on making money, rather than providing the best service to the client* Some clients have reported being put on hold or having their calls ignoredIt's essential to be aware of these potential issues and communicate clearly with the staff to avoid any problems.
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