This business seems to have a mixed reputation. While some customers have had positive experiences, citing quality work, professionalism, and good customer service, others have reported issues with responsiveness, quality, and value. There are multiple complaints about long wait times for appointments, poor customer service, and difficulties in getting issues resolved. Some customers have also reported concerns about the company's honesty and integrity, such as not disclosing all costs upfront or having problems with their installation. On the other hand, some customers have praised the company's quality work, citing that their fences are sturdy and well-installed. However, the lack of innovativeness in their business practices and customer service has been a recurring issue. It's worth noting that the company has been in business for a while and has received some positive reviews, but the negative experiences seem to be more prominent.