The business is well-regarded by customers, with an overall rating of 4.5 out of 5. The quality of services provided is high, with an average rating of 4.3 out of 5. Prices are competitive, with an average rating of 4.8 out of 5. The business also shows innovativeness, with an average rating of 4.5 out of 5.Overall, the business provides good quality services at competitive prices, and it seems that the staff is friendly and welcoming. However, there are some issues with the consistency of services, as some customers have reported problems with their nails after a few days. Additionally, there have been some instances of rude behavior from staff members, which is a major concern.One of the main strengths of the business is its commitment to customer satisfaction, as evident from the many positive reviews. The staff is friendly, welcoming, and takes the time to listen to customers' needs and preferences. The business also seems to be proactive in addressing customer concerns, as seen in the responses from the owner.However, there are some areas for improvement. The business could benefit from more consistency in its services, as some customers have reported problems with their nails after a few days. Additionally, the staff could be more polite and courteous, as some customers have reported rude behavior.The business is well-established and has a loyal customer base, which is a testament to its commitment to quality and customer satisfaction. However, it is essential for the business to address the issues mentioned above to maintain its high standards and reputation.