This orthodontic office provides excellent quality care and a seamless patient experience, as stated in their description. They have a team of highly experienced professionals who are dedicated to providing the highest level of orthodontic care. The office is known for its friendly and welcoming atmosphere, with a staff that is always happy and friendly. Dr. Graff and his team take the time to get to know each patient, asking about school and activities, and remembering what each one is up to between visits.
The majority of patients have had a positive experience with the office, praising the staff's professionalism, kindness, and care. Many have commented on the office's efficiency and considerate use of time, making the experience as enjoyable as possible for patients. The office has a "cool" and welcoming atmosphere, with little arcade games to keep patients occupied while waiting.
Patients have also praised Dr. Graff's expertise and attention to detail, as well as his genuine concern for patients' well-being. Many have noted that the office is not only top-notch professionally but also extremely personable. Some patients have even mentioned that they would "adopt" Dr. Graff if he were adoptable!
However, one patient had a negative experience, finding it stressful to get an appointment and get in touch with the office. This issue is a concern, but it seems to be an isolated incident, and the office's excellent reputation suggests that it is not a common problem.
Overall, Smiles by Graff - Dr Myron Graff is a highly rated orthodontic office with a reputation for excellent care, a welcoming atmosphere, and a team of dedicated professionals.