This dental clinic, Smile Design, has received mostly positive reviews from patients. The staff is often praised for their kindness, professionalism, and attentiveness. Dr. Andrew Mikhail and other dentists are commended for their expertise and ability to make patients feel comfortable during procedures. The office is clean, and the staff takes necessary precautions during the COVID-19 pandemic. Many patients appreciate the flexibility with scheduling and the office's ability to accommodate their needs.
However, some patients have experienced issues with communication and billing. A few patients have reported feeling pressured into more expensive treatments, and there have been instances where patients were not aware of the cost of services until after the treatment was completed. Additionally, some patients have experienced delays or issues with their appointments.
One patient had a particularly bad experience, citing poor communication and a rude staff member. However, this appears to be an isolated incident, and the majority of patients have reported positive experiences.
The clinic offers a range of services, including pediatric care, emergency services, and cosmetic dentistry. They also accept a variety of insurance plans and offer payment plans. The office has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to patients with disabilities.
Overall, Smile Design appears to be a reputable dental clinic with a strong focus on patient care and comfort. However, patients should be aware of the potential issues with communication and billing and take an active role in understanding the costs of services before undergoing treatment.