Tampa Bay
Smile Design Dentistry Hernando
34.67
34.67
Overview
The goals of The Smile Design are Comfort, Compassion, and Genuine Care for our patients drive us to make every patient feel at home.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Pediatric care
Cosmetic dentistry
Emergency services
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Quality
Pricing
Innovativeness
Overall
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This dental clinic has established a good reputation among its patients, with a high overall rating. However, the quality of service varies slightly, with some patients expressing concern about being tricked into paying for services they didn't receive. The pricing is generally considered fair, with some patients noting that they were charged extra for services not mentioned beforehand. The clinic appears to be innovative in its approach, with some patients praising the use of modern technology and the staff's professionalism.The clinic's strengths lie in its friendly staff, who make patients feel comfortable and at ease. The dentist, Dr. Bessada, is described as professional, kind, and gentle, which helps to create a positive experience for patients. The clinic's use of modern technology and its emphasis on patient education are also notable strengths.However, there are some issues that need to be addressed. Some patients have expressed frustration with the billing process, feeling that they were misled about the costs of services. Additionally, there have been reports of a team member, Josh Vicente, being dismissive and rude to patients, which is unacceptable behavior for a healthcare professional.Overall, this dental clinic has a good reputation, but it needs to work on addressing the issues related to billing and staff behavior. With some adjustments, it has the potential to become an even better clinic for its patients.
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