The Smile Design in Carrollwood is a dental office that prioritizes patient comfort and care. The staff is described as friendly, professional, and welcoming, creating a comfortable atmosphere for patients. Dr. Andrew Minias and his team are known for their exceptional skills and dedication to providing the best possible care.Many patients have praised the office for its cleanliness, modern facilities, and state-of-the-art equipment. The team is also commended for their ability to accommodate emergency appointments and provide same-day services.Patients have reported mixed experiences with the staff, with some describing them as "amazing" and "professional," while others have expressed frustration with long wait times and feeling rushed during appointments.Some patients have mentioned issues with the office's billing and communication, with one patient describing the billing system as "jacked up" and another feeling frustrated with the lack of transparency around costs.One patient had a particularly negative experience, describing being left waiting for over an hour after their scheduled appointment time and feeling "ridiculed" about their teeth. However, this experience seems to be an outlier, and most patients have reported positive interactions with the staff.Overall, The Smile Design in Carrollwood appears to be a reputable dental office with a commitment to patient care and comfort. While some patients have had negative experiences, the majority of reviews suggest that the office is a good choice for those seeking quality dental care.It's worth noting that the office has a strong online presence and is actively engaged with patients, with many reviews praising the staff for their responsiveness and willingness to address concerns. However, the office could benefit from improving communication around billing and costs to prevent misunderstandings and ensure a smoother experience for patients.