Tampa Bay
SMH Urgent Care Center at Heritage Harbour
35.60
35.60
Overview
Sarasota Memorial is dedicated to providing our community with the best healthcare possible, in a kind and caring environment, at times and locations convenient…
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Accepts walk-ins
Pediatric care
X-ray
Photos & videos
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Innovativeness
Overall
Quality
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Review of Sarasota Memorial Urgent Care at Heritage Harbour location is predominantly positive. The staff is kind and caring, with many reviewers mentioning that they were treated with respect and professionalism. The facility is clean and well-organized, with quick and efficient service. Many reviewers praised the radiology department, with some mentioning that the technicians were highly skilled and made them feel at ease.
However, there are some issues with communication and billing that have been reported by some reviewers. One reviewer mentioned that they were not properly informed about the billing process and ended up with a surprise bill. Another reviewer reported a lack of communication from the staff, which caused them to wait for an extended period of time.
Despite these issues, the overall experience at Sarasota Memorial Urgent Care at Heritage Harbour location is positive. The staff is friendly and caring, the facility is clean and well-organized, and the service is quick and efficient. However, the billing process and communication could be improved.
One major concern is the billing process. Several reviewers reported issues with billing, including surprise bills and a lack of communication from the staff. This suggests that the billing process may need to be re-evaluated to ensure that patients are properly informed and prepared for any additional costs.
Another issue that has been reported is a lack of communication from the staff. Several reviewers mentioned that they had to wait for an extended period of time before being seen, and some reported that the staff seemed disorganized or unprepared. This suggests that the staff may need to work on their communication and organization skills to provide a better experience for patients.
Overall, the Sarasota Memorial Urgent Care at Heritage Harbour location is a good option for those in need of medical care. However, there are some areas that need to be improved, including the billing process and communication from the staff.
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Hours
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