This business location has received great ratings from past clients. The overall quality of service has been praised, with many customers expressing their satisfaction with the professionalism, responsiveness, and efficiency of the SMG team. The property management company has been commended for its top-notch services, including exceptional customer service, timely communication, and a supportive training program for new employees. Some clients have highlighted the company's welcoming and supportive nature, with one employee mentioning that they were given a great training experience, complete with a week-long trip to Florida for corporate office training. The company's commitment to excellence has been praised, with many customers expressing their gratitude for the hard work and dedication of the SMG team. However, there have been a few instances of issues with communication and attention to detail, with one customer expressing frustration with unanswered calls and texts during the application process. The company has apologized for these inconveniences and has invited the customer to provide feedback on how to improve their communication.